FREQUENTLY ASKED QUESTIONS

My team is small and mighty. Please check here first to see if your question is answered before reaching out to us. FAQ questions are divided into the following topics:

  • General Summit Info
  • Schedule and Access
  • Speaker Info
  • Technical Questions
  • VIP All-Access Pass
  • Privacy, Etc

FAQ - General Summit Info

YES! You can view the DIAGNOSED Summit for FREE from Monday, April 19 - 23.

You have the option to purchase a VIP ALL ACCESS PASS to watch any time you want.

Autoimmune Diseases can be complicated at every stage - pre-diagnosis, during diagnosis, and for years later. If you are struggling, regardless of how long, this summit is for you!

If you are a friend/family/caregiver, you will learn a lot about Autoimmune Disease to support your person.

We've got some amazing doctors and subject matter experts scheduled to share 101-style information with you, from the basics of Autoimmune Disease, to the basics of root cause healing. We also have plenty of lifestyle experts who will share the practical side of thriving with an Autoimmune Disease!

The daily schedule can be viewed HERE.

Each interview is approximately 30-45 minutes long, packed full of expert information.

Everything is 100% online! You can watch in the comfort of your home!

Right now the best way is to view the summit on your computer or laptop. The Kajabi platform that I'm using to host the summit has a Beta launch on a mobile platform but it's not quite ready for primetime yet.

Closer to the event date, you will receive a link to register and create a free account. On each day of the summit, you will be sent a reminder email with your login information. All you need to do is remember your password!

If you forgot your password, simply click on "Forgot Password" link on the login page.

Each day will begin no later than 8:00AM EST.

The previous day will end at 8:00AM EST.

Right now the best way is to view the summit on your computer or laptop. The Kajabi platform that I'm using to host the summit has a Beta launch on a mobile platform but it's not quite ready for primetime yet.

FREE = high value, great subject matter experts, and leading with love and integrity.

Every speaker has either been on this same journey themselves or supported a loved one. They brought their A-game with valuable information and they lead with their heart.

The speaker interviews are 30-45 minutes long and full of amazing information to help you on your journey.

Each speaker is given 2 minutes at the end of their presentation to share more about where to connect with them, and if they have a free gift or any programs going on.

No.

By joining the DIAGNOSED Summit, the only email list you are on is mine, Pink Fortitude.

Many of our speakers have free gifts for the attendees, and these typically require an email address to receive.

You can unsubscribe to any of these at any time.

No. Our speakers' interviews are focused on Autoimmune Disease 101 and corresponding topics. They may mention the current situation, but only for a frame of reference, not to give any kind of medical advice.

We welcome anyone to watch! Approximately 75% of the individuals who have an Autoimmune Disease are women, and this Summit is hosted by Pink Fortitude. So yes, there is a little bit of pink going on here.

Scroll through this entire page. If your question is not answered, please reach out to [email protected] for any questions not on this FAQ list.

FAQ - Schedule and Access

The daily schedule can be viewed HERE.

Each day will begin no later than 8:00AM EST.

The previous day will end at 8:00AM EST.

Each interview is approximately 30-45 minutes long, packed full of expert information.

You will receive an email every day with a link to click to access your videos. You will need to log into Fortitude.Academy to view your videos.

Right now the best way is to view the summit on your computer or laptop. The Kajabi platform that I'm using to host the summit has a Beta launch on a mobile platform but it's not quite ready for primetime yet.

If you forgot your password, simply click on "Forgot Password" link on the login page.

Easy peezy lemon breezy! When you log in, if you forget your password, just click the link, "Forgot Password" and you can reset it.

Sorry you missed a day! The summit is on a schedule, similar to an event you would attend in person. 

If you miss a day or don't have a chance to watch all of the speakers, you will have an option to view again for FREE during a replay period.

Another great way to view the presentations is to purchase the VIP ALL ACCESS PASS to watch the presentations and refer back any time you wish!

Right now the best way is to view the summit on your computer or laptop. The Kajabi platform that I'm using to host the summit has a Beta launch on a mobile platform but it's not quite ready for primetime yet.

Nope! All you have to do is log into Fortitude.Academy and the DIAGNOSED Summit will be there for you to view!

Unfortunately, we are not able to provide close-captioning at this time, but each video interview in both the FREE and VIP All-Access Summit includes a transcript of the interview. 

The PJ Dance Party is a fun way to get moving every day, but it's totally optional!

I created a fun and inspirational playlist on Spotify. You can listen, dance, and/or sing in the comfort of your home - even while still in your PJs!

CLICK HERE TO LISTEN.

Not on Spotify? You can listen for FREE! CLICK HERE to learn more about how to access Spotify for free. 

Scroll through this entire page. If your question is not answered, please reach out to [email protected] for any questions not on this FAQ list.

FAQ - Speaker Info

The daily schedule can be viewed HERE.

FREE = high value, great subject matter experts, and leading with love and integrity.

Each video interview is 30-45 minutes long and full of amazing information to help you on your journey!

Each speaker is given 2 minutes at the end of their presentation to share more about where to connect with them, and if they have a free gift or any programs going on.

No.

By joining the DIAGNOSED Summit, the only email list you are on is mine, Pink Fortitude.

Many of our speakers have free gifts for the attendees, and these typically require an email address to receive.

You can unsubscribe to any of these at any time.

We've got some amazing doctors and subject matter experts scheduled to share 101-style information with you, from the basics of Autoimmune Disease, to the basics of root cause healing. We also have plenty of lifestyle experts who will share the practical side of thriving with an Autoimmune Disease!

This Summit is for informational purposes only, to provide you with information to help you along your journey.

It is 100% advised that you work with your doctor to address anything related to your condition and diagnosis. 

No. Our speakers' interviews are focused on Autoimmune Disease 101 and corresponding topics. They may mention the current situation, but only for a frame of reference, not to give any kind of medical advice.

All interviews are pre-recorded. In the show notes on each speaker's page, there will be a link to their webpage and social media for you to connect with them.

This medical disclaimer is provided at the beginning of each day of the summit.

The information provided on this summit has not been evaluated by the Food and Drug Administration. The information is not meant to be used, nor should it be used, to diagnose, treat, cure, or prevent any medical condition or disease. This summit is not intended as a substitute for the medical advice of a physician. The viewer should regularly consult a qualified, licensed doctor in matters relating to his/her health and particularly with respect to any symptoms that may require diagnosis or medical attention. Neither Pink Fortitude, LLC nor any of the speakers on this summit are responsible for any specific health needs that may require medical supervision and are not liable for any damages or negative consequences from any treatment, action, application or preparation, to any person listening to or following the information on this summit. References are provided for informational purposes only and do not constitute endorsement of any websites or other sources.

Scroll through this entire page. If your question is not answered, please reach out to [email protected] for any questions not on this FAQ list.

FAQ - Technical Questions

You will receive an email every day with a link to click to access your videos. You will need to log into Fortitude.Academy to view your videos.

If you forgot your password, simply click on "Forgot Password" link on the login page.

Easy peezy lemon breezy! When you log in, if you forget your password, just click the link, "Forgot Password" and you can reset it.

Right now the best way is to view the summit on your computer or laptop. The Kajabi platform that I'm using to host the summit has a Beta launch on a mobile platform but it's not quite ready for primetime yet.

Nope! All you have to do is log into Fortitude.Academy and the DIAGNOSED Summit will be there for you to view!

There are many possible reasons for this issue:

  • The main cause is your internet connection speed. High-speed internet is a must for viewing streaming videos. We recommend a connection speed of no less than 10 Mbs. Most cable and DSL providers offer this as their base minimum. Satellite internet, though considered high speed, generally will skip and pause due to the time it takes for the data to travel to space and back to your computer. You can test your internet connection speed for free at speedtest.net.
  • Another main cause is the speed of your computer. Computers less than 3 years old (and connected to high-speed internet) should stream the presentations without issue.
  • In some instances, your computer could have a virus or malware/adware that will slow it down and cause playback issues. Try scanning your system with a program like spybot search and destroy (it’s free, just google it) to fix these kinds of issues.
  • The last frequent cause is the browser you are using. We recommend the latest version of Firefox, Google Chrome or Safari. Internet Explorer will work, but must be version 9 or higher. Version 8 and older have known issues with streaming video and are not supported.

Scroll through this entire page. If your question is not answered, please reach out to [email protected] for any questions not on this FAQ list.

FAQ - VIP All-Access Pass

You will receive an email every day with a link to click to access your videos. You will need to log into Fortitude.Academy to view your videos.

If you forgot your password, simply click on "Forgot Password" link on the login page.

Easy peezy lemon breezy! When you log in, if you forget your password, just click the link, "Forgot Password" and you can reset it.

Right now the best way is to view the summit on your computer or laptop. The Kajabi platform that I'm using to host the summit has a Beta launch on a mobile platform but it's not quite ready for primetime yet.

Nope! All you have to do is log into Fortitude.Academy and the DIAGNOSED Summit will be there for you to view!

Sorry about that! Fortitude.Academy automatically generates a confirmation email and immediately sends it. There are a few common issues:

  • You use Gmail and the email has landed in your ‘Promotions’ tab.
  • The email somehow landed in your Junk or Spam folder.
  • Your order was placed through PayPal. If your PayPal account is associated with a different email address, you’ll likely find it in that inbox.
  • You’ve marked one of our emails as Spam. When this happens, our system is forbidden from sending any email communications to you. No hard feelings! 🙂

If you are still unable to find your confirmation email, please send a request to [email protected] from the email account that registered with.

Without getting too technical, there are 2 different "products" -  the free summit and the VIP pass. When you purchased the VIP pass, you were transferred over to your unlimited access to the summit and are no longer in the free summit. 

With the VIP Pass, you now also have easy access and links to your bonuses, and you won't see "Upgrade to VIP."

No.

By joining the DIAGNOSED Summit, the only email list you are on is mine, Pink Fortitude.

Many of our speakers have free gifts for the attendees, and these typically require an email address to receive.

You can unsubscribe to any of these at any time.

The PJ Dance Party is a fun way to get moving every day, but it's totally optional!

I created a fun and inspirational playlist on Spotify - you can access this any time! You can listen, dance, and/or sing in the comfort of your home - even while still in your PJs!

CLICK HERE TO LISTEN.

Not on Spotify? You can listen for FREE! CLICK HERE to learn more about how to access Spotify for free. 

Scroll through this entire page. If your question is not answered, please reach out to [email protected] for any questions not on this FAQ list.

FAQ - Privacy, Etc

No.

By joining the DIAGNOSED Summit, the only email list you are on is mine, Pink Fortitude.

Many of our speakers have free gifts for the attendees, and these typically require an email address to receive.

You can unsubscribe to any of these at any time.

You can view Pink Fortitude's Legal-Disclosure-Privacy policy:

CLICK HERE

This medical disclaimer is provided at the beginning of each day of the summit.

The information provided on this summit has not been evaluated by the Food and Drug Administration. The information is not meant to be used, nor should it be used, to diagnose, treat, cure, or prevent any medical condition or disease. This summit is not intended as a substitute for the medical advice of a physician. The viewer should regularly consult a qualified, licensed doctor in matters relating to his/her health and particularly with respect to any symptoms that may require diagnosis or medical attention. Neither Pink Fortitude, LLC nor any of the speakers on this summit are responsible for any specific health needs that may require medical supervision and are not liable for any damages or negative consequences from any treatment, action, application or preparation, to any person listening to or following the information on this summit. References are provided for informational purposes only and do not constitute endorsement of any websites or other sources.

The survey information does not collect your name, email, address, or any personal information that identifies you. We use the information in the surveys as an aggregate to help us improve and provide an even better event next time.

Every day, you have a chance to submit your BINGO card.

Everyone who submits their BINGO card is entered to win a daily giveaway prize.

Due to increased shipping costs, the giveaway items are only to those who live in the United States, and we will need your address to ship your prize!

Scroll through this entire page. If your question is not answered, please reach out to [email protected] for any questions not on this FAQ list.

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